Property Letting Management
At ConnaughtCT we understand Property Letting Management and the importance of service standards. The great impression you want to make on your guests in order to receive those great reviews is is critical to those service standards. They also are required to achieve the best form of marketing possible – personal recommendations and return customers.
In order to help you attain the highest possible standards ConnaughtCT will use all our years of expertise in the hospitality management industry to ensure your property excels above the opposition through superior property letting management.
Whether you let your property short term or long term ConnaughtCT will manage that letting for you, offering the highest possible service to both you and your guests/tenants.
To help you achieve the high service standards you require, ConnaughtCT offers differing levels of service.
- Concentrated marketing through the most cost-effective channels at agreed seasonal rates.
- Booking and calendar management.
- Pro-active marketing of your property to maximise direct bookings.
- All effort to convert channel bookings into return, direct bookings.
- Guest database management.
- Payment management.
- Monthly accounts.
Basic Property Servicing:
- Check-in (during office hours)
- Check-in (between 8pm & 8am)
- In stay cleaning
- Laundry (Bedlinen & Towels)
- Amenities per cleaning (Soap, shampoo, shower gel, ear buds, WC tissue rolls, bottles water)
- End of stay deep cleaning & laundry
- Check-out (during office hours) includes a full check of apt
- Check-out (between 8pm & 8am) includes a full check of apt
- Miscellaneous (e.g. lightbulb changes, air-conditioning services, etc.).
- Welcome Pack (optional)
- Airport Transportation (optional and at the guests expense unless otherwise agreed)
Full Property Servicing:
Our full service includes all the above plus these further aspects.
- The management of all utilities and fees i.e. Electric, Water, Internet, Cable TV etc.
- Dedicated website and booking engine
- Pro-active marketing of the properties to achieve direct bookings
- Monthly accounts
This service would be bespoke to suit your particular requirements and may include such services as gardening, pool maintenance etc.
To further enhance your guests experience, ConnaughtCT will work with you to produce quality customised information documents (Safe instructions, tv channel listings, wifi codes, map, guest information survey sheet including contact details for direct booking offers, restaurants, stores, etc.)